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2nd/3rd Line Support Engineer ...

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2nd/3rd Line Support Engineer | Kent | £25,000 - £30,000

2nd/3rd line Server Support |Windows, VMware, AD |Field Based |Kent |£25k - £30k | Work from home after set-up|

An amazing opportunity has arisen with a leading charity for an 2nd/3rd line Server Support, Windows, AD, Exchange, Hardware and software skills to join an integral part of a company who pride themselves on offering the best advice and support as possible.

You'll initially be working in a field based role in and around East Kent setting up 5 new sites and then offering the on-going support thereafter, when you are not required to go to onsite you will have the opportunity to work from home.
You will working alongside the IT manager who has a wealth of experience so the opportunity for up skilling is there and you will be working in a very supportive environment. The team are a fun-loving bunch they seem to really enjoy what they do both from a technical level and also on a social level too…the company work hard to promote a healthy work/life balance.

The Role:

Build, Deploy, Maintain and Support Windows Servers
Exchange
Be happy to travel to 5 sites in and round East Kent
Active Directory (across multi-sites/multi-domain)
Virtualisation VMWare being key

Skills Required:

Ability to set priorities for complex workloads
Good telephone manner with the ability to liaise with users in a professional way
Ability to maintain a high standard of customer service at all times
Exceptional attention to detail
Able to resolve a high volume of incidents and requests
Be able to respond quickly and efficiently to the user within agreed SLAs
Team Player
Excellent organizational skills with the ability to multi-task and deliver against a number of priorities
Good oral, written and interpersonal communication skills with both internal and external customers
Good problem solving ability
Patient methodical approach to problems
Ability to lead by example

Talent Point are a Hiring Communication business. We have designed and documented this vacancy alongside our customer and act as their sole source of applicants. Following a two-stage screening process that will include everyone who responds to this advert, we present a shortlist of three applicants for interview. Those on our shortlist can expect in-depth, accurate detail regarding the vacancy, a high chance of securing the position, pre-booked interview times to plan around in advance, no delays and complete transparency.

No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation. Talent Point Ltd is an equal-opportunity employer and does not discriminate against these or any other class protected by applicable law.

About Talent Point Ltd

About Talent Point

Talent Point are a Hiring Communications business

We help companies plan vacancies that exactly match skills available within Software Engineering, DevOps, Cloud, Agile and Big Data employment markets. We document these vacancies as best practice specifications that really appeal to applicants then smartly and selectively market them as fixed-date Campaigns proven to engage, impress and retain high-value technical talent.

While the result is ultimately a new team member, the process followed to appoint them promotes a positive perception of your firm as an employer, increases staff retention, cuts down vastly on time spent interviewing, and empowers managers to become really good recruiters.

Hiring Communication represents a same-cost, high-value alternative to using recruitment agencies, bringing expert knowledge of documentation, planning, research and change management to hiring functions both large and small.

Job Summary

  • Company
    Talent Point
  • Location
    London, London
  • Salary
    25,000.00 - 30,000.00 £  per year
  • Job Type
    Full Time
    Permanent
  • Job Category:
    IT/Software Development
  • Occupations:
    Desktop Service and Support
  • Industries
    Computer/IT Services
  • Education Level
    Bachelor's Degree
  • Job Reference Code
    kent2ndline/3rdlines_1495208245
  • Contact:
    Gobind Sharma
  • Email:
    Apply by Email
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