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2nd Line Helpdesk IT Support -...

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job summary
  • Company:
    Ashdown Group
  • Salary/Wage:
    24,000.00 - 26,000.00 £  per yearexcellent benefits
  • Job Status/Type:
    Full Time , Permanent
  • Location:
    Guildford
  • Industries:
    Computer Hardware
    Computer Software
    Computer/IT Services
  • Occupation:
    Desktop Service and Support
    Network and Server Administration
    General/Other: IT/Software Development
  • Education Level:
    Unspecified
  • Job Category:
    IT/Software Development
  • Reference Id:
    ASH15856CP_1492695659
  • Contact:
    Christian Patton
  • Email:
    Apply by Email
  • Posted:
    20/04/2017
job description

2nd Line Helpdesk IT Support - IT Service Desk - Surrey £26,000

2nd Line Service Desk Analyst - 2nd Line Helpdesk IT Support - Surrey, Godalming - £26,000 + Full IT training & certifications

Job Title: 2nd Line IT Service Desk Support Technician
Key Responsibilities: Telephone & remote 2nd line IT support & fault resolution
Ideal Technologies: Windows 7, Windows 8, Active Directory, MS Exchange, MS Office & Outlook
Location: Godalming area of Guildford, Surrey
Salary: £26,000
Benefits: Full MCSE training & formal certifications, pension, healthcare, dental & life assurance
Reference: ASH15856CP

This is an excellent opportunity for an experienced IT helpdesk analyst to join a well-established and leading IT services organisation going through continued growth and expansion. You will be working in a team of experienced IT helpdesk analysts providing 2nd line support, troubleshooting and maintenance, with excellent career opportunities to be promoted up to the 3rd line IT team and the client facing IT consultancy team.

With some previous helpdesk IT support experience you will have a friendly, confident and outgoing personality with a real desire to learn more and progress quickly. This will be a service desk telephone and remote support based position where you will be taking calls from a variety of external SME businesses.

Previous experience on an IT service desk will be highly beneficial. Key technologies will include:
- Windows 7, Windows 8 &/or Windows 10
- MS Office & Outlook
- Active Directory - passwords & account management
- MS Exchange Server
- Citrix

My client will offer exceptional training, mentoring and guidance to help you further your career as an IT support analyst. They are offering a starting salary of £26,000 doe, plus excellent benefits including full IT training and formal certifications.

If you have some IT support experience and have worked on a service desk / helpdesk before please send me your CV immediately. Please state ref: ASH15856CP in the subject line.

Key Words: 2nd Line Helpdesk Analyst, 2nd Line Service Desk Analyst, 2nd Line IT Support Engineer, 2nd Line IT Support Administrator, Windows XP, Windows 7, Windows 8, MS Office, MS Outlook, Active Directory, MS Exchange Server, Citrix.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
job description ends
The Ashdown Group place contract and permanent IT, HR, Marketing and Finance professionals. Our aim is to find the very best candidates for the leading UK employers. With over 2200 companies using the Ashdown Group, we will introduce you to the businesses you hope to work with.

Working with the Ashdown Group to secure your next position, you will be looked after by a professional Recruitment Consultant. All employees at the Ashdown Group receive structured training that includes external training from the Recruitment and Employment Confederation (REC). The majority of the team are degree qualified, mostly in HR or business related disciplines.