2nd Line Helpdesk IT Support - IT Service Desk - Surrey £26,000
2nd Line Service Desk Analyst - 2nd Line Helpdesk IT Support - Surrey, Godalming - £26,000 + Full IT training & certifications
Job Title: 2nd Line IT Service Desk Support Technician
Key Responsibilities: Telephone & remote 2nd line IT support & fault resolution
Ideal Technologies: Windows 7, Windows 8, Active Directory, MS Exchange, MS Office & Outlook
Location: Godalming area of Guildford, Surrey
Benefits: Full MCSE training & formal certifications, pension, healthcare, dental & life assurance
This is an excellent opportunity for an experienced IT helpdesk analyst to join a well-established and leading IT services organisation going through continued growth and expansion. You will be working in a team of experienced IT helpdesk analysts providing 2nd line support, troubleshooting and maintenance, with excellent career opportunities to be promoted up to the 3rd line IT team and the client facing IT consultancy team.
With some previous helpdesk IT support experience you will have a friendly, confident and outgoing personality with a real desire to learn more and progress quickly. This will be a service desk telephone and remote support based position where you will be taking calls from a variety of external SME businesses.
Previous experience on an IT service desk will be highly beneficial. Key technologies will include:
- Windows 7, Windows 8 &/or Windows 10
- MS Office & Outlook
- Active Directory - passwords & account management
- MS Exchange Server
My client will offer exceptional training, mentoring and guidance to help you further your career as an IT support analyst. They are offering a starting salary of £26,000 doe, plus excellent benefits including full IT training and formal certifications.
If you have some IT support experience and have worked on a service desk / helpdesk before please send me your CV immediately. Please state ref: ASH15856CP in the subject line.
Key Words: 2nd Line Helpdesk Analyst, 2nd Line Service Desk Analyst, 2nd Line IT Support Engineer, 2nd Line IT Support Administrator, Windows XP, Windows 7, Windows 8, MS Office, MS Outlook, Active Directory, MS Exchange Server, Citrix.
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