·         To ensure that a maximum amount of time per day is spent outbound calling

·         To achieve daily/weekly/monthly outbound sales targets     

·         To ensure customer pipeline targets are met

·         To achieve the target conversion rates set

·         To ensure the target rejection/losses rate is not exceeded

·         To accurately complete all customer details &  sales information to the required standard

·         To adhere to the Sales compliance rules at all times

·         To ensure all sales are generated in line with Commercial Utility Brokers  quality standards

·         Ability to communicate effectively and professionally to all customers

·         The ability to work as part of a team supporting colleagues where necessary

·         The ability to be self motivated and focused on continually achieving and exceeding targets