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Apprentice IT Technician
Start your career working as an Apprentice IT Technician for a Rochester based technical Specialist. As part of an IT Apprenticeship, gain hands-on experience, industry recognised Microsoft & CompTIA qualifications all whilst earning.
Who will I work for, and what will I do?
You will be working for an established organisation that provides clients with hardware and software support, technical support and installation, telecommunications and web design hosting.
Your role as an Apprentice IT Technician involves providing first-line support to customers either on-site, remotely or over the telephone.
What training will I receive?
Firebrand offers a unique Advanced Level 3 IT Apprenticeship that provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology.
During your 12 month IT apprenticeship programme, Firebrand will provide you with five weeks of intensive training at our state-of-the-art training centre. Our method of accelerated training allows you to achieve industry-recognised certifications from Microsoft and CompTIA faster, giving you more time to put your new skills in to practice within a working environment. Firebrand will also provide you with a Mentor who will be supporting, assessing and assisting you with your development whilst you are in the workplace.
What experience do I need?
You must have a good telephone manner and customer service skills, a good standard of English and Mathematics with neat handwriting. The understanding and ability to configure and support computer hardware, printers, network switches, routers, access points, as well as software, predominantly and knowledge of servers is desirable.
What happens after my apprenticeship?
Having demonstrated your willingness to learn, develop and grow, upon successful completion of your apprenticeship you will be employed as a full-time First Line IT Technician with further training should you wish to progress and complete additional courses.