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job summary
  • Company:
    Ashdown Group
  • Salary/Wage:
    0.00 - 28,000.00 £  per yearExcellent training
  • Job Status/Type:
    Full Time , Permanent
  • Location:
  • Industries:
    Computer Hardware
    Computer Software
    Computer/IT Services
  • Occupation:
    Desktop Service and Support
    IT Consulting
    Network and Server Administration
  • Education Level:
  • Job Category:
    IT/Software Development
  • Reference Id:
  • Contact:
    Christian Patton
  • Email:
    Apply by Email
  • Posted:
job description

IT Service Desk Support Analyst - IT Helpdesk - Uxbridge

IT Service Desk Support Analyst - Uxbridge, North West London, Middlesex - £28,000

Job Title: IT Support Helpdesk Analyst
Support Level: 2nd line telephone & remote support
Ideal Technologies: Windows 7, Active Directory, MS Office & Outlook, Exchange Server, Office 365
Location: North Uxbridge / Ickenham area - Middlesex, North West London
Salary: £28,000 + excellent training
Sector: IT Support, IT managed services provider, IT consultancy

My client is a well-established IT consultancy going through continued growth & expansion. They are looking for an experienced 2nd line IT analyst to provide telephone & remote support to a wide range of customers.

Please note - you MUST be Microsoft certified with either an MCP, MTA, MCDST, MCITP, MCSA &/or MCSE.

To be considered for this position you will be a confident and outgoing individual with strong customer services experience. As an experienced 2nd line IT support analyst you will have experience with the following core technologies:
- Windows 7, 8 &/or 10
- MS Office & Outlook
- Active Directory
- Exchange Server &/or Office 365

Any further experience with VMWare, HyperV, Citrix, Cisco, HP, Dell &/or IBM systems would be highly beneficial but NOT essential.

Working in a small team of 1st & 2nd line Service Desk Analyst you will be offered excellent career progression to train & move into an IT Consultant role working on customer sites providing project consultancy.

If you are an experienced IT helpdesk analyst with strong communication skills and you are looking for a new challenge please send me your CV immediately, stating ref: ASH16120CP in the subject line.

Key Words: IT Support Analyst, IT Helpdesk Analyst, IT Service Desk Analyst, IT Support Technician, IT Technical Analyst, Windows 7, Windows 8, Windows 10, MS Office, MS Outlook, Office 365, Active Directory, Exchange Server, VMWare, Hyper-V, Citrix, Cisco, HP, Dell, IBM.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
job description ends
The Ashdown Group place contract and permanent IT, HR, Marketing and Finance professionals. Our aim is to find the very best candidates for the leading UK employers. With over 2200 companies using the Ashdown Group, we will introduce you to the businesses you hope to work with.

Working with the Ashdown Group to secure your next position, you will be looked after by a professional Recruitment Consultant. All employees at the Ashdown Group receive structured training that includes external training from the Recruitment and Employment Confederation (REC). The majority of the team are degree qualified, mostly in HR or business related disciplines.