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Client Care Advisor - Dutch Ma...

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Client Care Advisor - Dutch Market

Global Interactive Marketing Online (GIMO) specialise in all aspects of online marketing, website and online games creation in the iGaming, Sports Betting, Poker and Casino industries. Due to the growing demand for our services, we are now recruiting for a “Client Care Advisor – Dutch Market” to join our creative workforce on a full time permanent basis.

 

THE ROLE

 

The main purpose of this role is to manage our Dutch speaking customer base. You will be communicating with customers via email, online chat and telephone to answer to their requests in order to maximise the revenue generated from such customers. You will also be required to attend monthly product meetings to contribute to the success of the brand.

 

 

The Ideal Candidate will:

  •          Native level - Dutch Speaker
  •          Have a previous experience working as a customer service executive
  •          Have a good understanding of customer service in an online business
  •          Be a good communicator and problem solver.
  •          Be computer savvy
  •          Have an ability to understand customer needs and respond to them.
  •          Must be able to work on a shift basis: our hours of operation are Monday to Sunday, from 8am to 11pm


 

THE COMPANY

 

Established in 2006, we are based in the Waterloo/Southwark area with circa 150 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. 


About Global Interactive Marketing On-Line Limited

About GIMO

Established in 2006, we are based in the Southwark area with circa 150 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service.

Job Summary

  • Company
    GLOBAL INTERACTIVE MARKETING ONLINE LIMITED
  • Location
    London SE1 8HP
  • Job Type
    Full Time
    Permanent
  • Job Category:
    Customer Support/Client Care
  • Occupations:
    Call Centre
    General/Other: Customer Support/Client Care
  • Years of Relevant Experience
    2+ years
  • Industries
    Internet Services
    Computer Software
    Computer/IT Services
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