Can you keep a cool head under intense pressure? When under fire do you remain courageous and steady whilst still maintaining an excellent eye for detail?
On behalf of our security services client Brook Street are recruiting for an Alarm Receiving Centre Controller. This role would be suitable for someone who can handle what can be at times a very intense and pressurised environment.
At all times the successful applicant will be required to provide excellent customer service therefore those with call centre experience may be ideal for this role.
Providing the appropriate response to remote alarm signals and to dispatch the Emergency Services when required. Answering efficiently a variety of inbound calls from both customers and alarm engineers in a busy control room. Hours of work are 7am to 7pm and from 7pm to 7am (a 4 on 4 off basis)
In addition to base salary there is a bonus for prevention of an individual crime which can serve as a real incentive to do a thorough job and be rewarded accordingly. Overtime is paid at time and a half.
If you want to be part of a team that enjoys delivering excellent results and high levels of customer satisfaction in a very challenging environment then please call Stephen at Brook Street on 02890324548 or click on the "Apply" link below